Privacy Policy

Last Updated: (11/11/2025)

Registered Address:
C/O GWAS Limited, The Ferry Point, Ferry Lane, Shepperton, TW17 9LQ

Contact Email:
info@fanzoneuk.com

Website:
https://www.fanzoneuk.com

RNS Group Ltd is the Data Controller responsible for the personal data collected through this website and in relation to our events.

We may collect and process the following personal information:

• Full name
   
• Email address
   
• Phone number
   
• Postal address
   

We do not collect or store payment card information directly on our systems. All payments are processed securely through trusted third-party platforms (see section 5).

We collect data when you:

• Purchase tickets for an event
   
• Sign up for marketing updates or competitions
   
• Submit enquiries via our website or social media
   
• Interact with us at events or through sponsorship communications
   

We use your information for the following purposes:

• Processing ticket sales and event entry
   
• Communicating important event information and updates
   
• Managing marketing campaigns and newsletters
   
• Running competitions and promotions
   
• Responding to your enquiries
   
• Managing sponsorship and partnership opportunities
   

We process your personal data under one or more of the following legal bases:

• Contractual necessity – to provide event tickets and related services you request.
   
• Legitimate interests – to communicate event updates, promote future events, and manage operations effectively.
   
• Consent – where you have opted in to receive marketing communications.
   
• Legal obligation – where processing is necessary to comply with applicable laws.
   

We only share your personal information with trusted third-party partners who assist in providing our services:

• Skiddle – for ticket sales and event management
   
• Brevo – for email marketing and communications
   

These third parties are contractually obliged to handle your data securely and only in accordance with our instructions.

We do not sell or rent your data to any other organisations.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.

Where third-party platforms are used (such as ticketing or email providers), we ensure that they maintain robust security standards.

You have the following rights regarding your personal data:

• The right to access your data
   
• The right to rectify inaccurate information
   
• The right to erase your data (“right to be forgotten”)
   
• The right to restrict or object to processing
   
• The right to data portability
   
• The right to withdraw consent (for marketing or other consent-based uses)
   

To exercise any of these rights, contact us at info@fanzoneuk.com.

If you are not satisfied with how we handle your data, you can file a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

Your data is stored within the United Kingdom or European Economic Area (EEA). If data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

Our events and websites cater to both adults and families.

• Certain sites and events are strictly 18+.
   
• Our Surrey Fanzone is family-friendly and open to all ages.
   

We do not knowingly collect data from children without appropriate parental consent.

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the “Last Updated” date clearly shown.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
📧 info@fanzoneuk.com
📍 RNS Group Ltd, C/O GWAS Limited, The Ferry Point, Ferry Lane, Shepperton, TW17 9LQ